Originally Posted by
dragon man
Does anyone know at what stage a ticket purchased by credit card will no longer be refunded if they go under?
In regards to a charge back, normally 1-4 months after the transaction, all banks have different rules. Customers have previously had more success with Amex and Diners, ie during the Virgin administration. Hit and miss between the other card providers.
Request a chargeback the day they announce they are insolvent, and make sure you advise the bank that they are insolvent.
In terms of a refund from the carrier directly, according to all reports they have been taking many months to process refunds, was alluded to as being a very manual process, ie one person sitting there processing one by one. I would be very surprised if they are still processing refunds. The question is, how much forward revenue have they actually burnt through?
Bonza has no assets. Forward revenue is about all here that’s at play. 777 Partners is the financier so would be a secured creditor. The employees will be looked after via numerous government schemes. Customers will get zilch.