Too busy spending money on diversity, rainbows, equality, diversity, sorry did I say equality?
And on glossy fluff like this:
Access and Inclusion Plan
We will work to reasonably address these barriers in our operating environment to improve access and inclusion for our customers.
I guess "reasonably" depends on which side of the fence you sit.
They can do all they like to ease the journey to and from the aircraft. That's the easy bit. It's the on the aircraft bit that's tough.