DTL, I did not mean to imply that TSA Officers are Valet Parking Attendants, only making a point that if you have policy questions or concerns, speak with management.
I agree that we need professionals doing these jobs. It appears that in the rush to hire thousands of TSA officers immediately post-9/11 some less than professional people slipped through.
Having said that, there were also many very professional folks hired by TSA and a little praise to them is deserved, as well as criticism to those who are less than professional.
Cheers,
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