Originally Posted by
1A_Please
The wacky way we measure OTP performance in Australia means this is assessed exactly the same way as a plane that leaves the gate 20 minutes late but manages to arrive pretty much on schedule.
I was thinking pretty much the same; this one, and the return to MEL which was also delayed by 10 hours, get chalked up the same way as a flight that arrives 15 minutes late. In a similar vein, the cancellation of a once-a-day service, where pax are displaced by 24 hours, is indistinguishable from a cancellation where all pax are rebooked within a few hours.