Reply from CPM Reviews to previous post
Dear Mr Buckley
I am responding to your email to Mr Sheil of 12 March 2024.
As you are aware, CPM Reviews was contracted by CASA to examine two written accounts of an interaction between yourself and two CASA staff in the foyer of CASA's Melbourne office. The matters examined were drawn from your correspondence with Mr Jonathan Hanton, Industry Complaints Commissioner, which inter alia detailed your complaint.
We stand by the recommendations contained in our report and the basis for them.
If, despite the report, it is your view that any CASA staff have acted inappropriately then you can of course take that up with the Authority.
Yours sincerely
XXXXXXXXXXX
Executive Director