Don’t forget that the shoreline check-in has allegedly been given the go ahead. This should improve the land-side experience. The problem with the terminal is that MAG don’t seem to be that good at creating a quality experience when it comes to their airports. Gatwick has been greatly improved in the last few years. The last revamp of the STN terminal by MAG definitely made the experience worse. But they should also be commended on their gains such as Emirates and Jet2 which are success stories for the airport. Though I’d have liked to have seen a US carrier or two by now.