My NHS medical centre is so out of date with my medical records that they still believe I’m overdue some vaccinations - overdue since 1957.
My son’s mother in law has worked there for many years and she recently told us that she is appalled how ineffective the system there has become with regard to patient administration.
They are about to build a new health centre on vacant land nearby. I inexplicably received a patient’s opinion survey on how the architecture at the front of the building should look. I responded saying that I didn’t care what the building actually looked like as long as I could get an appointment, which is nigh on impossible by any means these days.
I haven’t even bothered to mention that I’m a veteran. Knowing the standard of English of some of the staff they would probably think I look after sick animals.