Interpretation of what is trivial or not is purely subjective. My view is that a deficiency which has been pointed out can be addressed in next month's press release, such that the issue will not recur. It's called providing positive feedback, and responsible companies value that.
And I'm sure they are appreciative of you contacting them
"we have a few more announcements up our sleeves."
You can tell it's the Manchester thread - if it was Gatwick there'd be list of 30 airlines by now...