There is also a commercial risk that if things stay as they are, numbers will drop and schools will go out of business due to Joe Public thinking that GA training is a farse.
There is, but less immediate than seeking feedback, if you wish to take an Ostrich view.
It is a very short sighted view of a company in any field or service to exercise an ignorance of the paying customers perception of it.
Agreed, but see comment above.
I'm not defending poor business practices and PPL numbers have been declining ever since I got my licence years ago, but ....... there is an inertia built into the system, I tend to think based on the poor profitability of FBO businesses, many of which are labours of love.
BTW, I have connection with anyone running an aviation business