Originally Posted by
Icarus2001
You are right framer but she was part of the problem, nearly thirty years of being in on it, she was never going to be the solution.
Air NZ have had CEOs who work as cabin crew and throw bags. If Hudson wants to know how to fix OTP then she should spend a week out of her office and walk around some ramps and crew rooms, talk to staff and ask questions, plenty to be learnt for free from those at the coal face who see the choke points.
She does get out of the office. I've seen many pictures of her smiling in a many lounges around the traps. Not too many of her on the ramp or the flight deck though.