Both active in the telecoms world where income from and both a joke, as are managements who hire consultants hired to look at core competence , its like hiring someone to sleep with your partner if you have had a tiff.
As has been said hiring consultantls to look at airline despatch and OTP is ludicirous. there are probably hundreds of people in and recently gone from Qantas who would know what to do but they are the kind of people senior managemnt hold in contempt. Good luck