Sorry 'Tees-side', handling was Servisair, person on check-in desk was pleasant enough but we had arrived at the airport at STD -90 and enquired from the counter as to time check-in would open, short tempered replay was STD -60, different person opened check-in at STD -50.
Security staff in particular were brusque but there has been more than enough said about the problems of employing airport security staff on these forums. However BAA Security at LGW were pleasant and chatty.