Just wrote this morning to the email address quoted above (
[email protected]) and got this reply:
Thank you for contacting the HM Armed Forces Veteran Card Team. If you’re interested in applying for a veteran card, please note that our full online application service will be available at GOV.UKduring w/c 29th January. Please search for ‘apply for a veteran card’ on GOV.UK from then.
If your enquiry relates to an existing application during testing, then one of the team will be in touch soon.
Kind regards,
HM Armed Forces Veteran Card Team
So it seems that those who have got them already must have been part of the "testing", and the rest of us will have to wait 'til next week.