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Video Mixdown
That is how you begin the application process.
That is not what the current website would have you believe:
The Ministry of Defence has been working closely with the Office for Veterans’ Affairs and Government Digital Services to develop a new digital service to enable veterans who left the Armed Forces prior to December 2018 to verify their veteran status and receive a Veteran Card in the post.
Veteran Cards have two primary functions: to ensure that veterans can quickly verify their status to access public and charitable sector support if they need it and to provide a recognition of service in the Armed Forces.
The service will officially launch by the end of January 2024 following a successful assessment from the Central Digital and Data Office, with updates on this to follow.
Further details of the application process will be available soon.
My understanding the email address was for a trial of 600 applications.