'Has this ever happened to you? It's a beautiful day. Light winds. Severe clear. There's not even any traffic on your drive to the airport. You arrive at your flight school only to find your instructor absent.
Hell yeah
We are the paying customers; why do so many of us act as though flying schools and instructors are doing us a favour?
I guess because that level of poor service is normal in GA. If I walked out on a flying school because they couldn't organize a piss-up in a brewery then I'd have walked out of every flying school within an hour drive of home by now. Ultimately they've got an aeroplane I want to fly, so i've got to put up with the dad's-army style organization...