I put in my request on Tuesday and was quite surprised to get a response on Wednesday. I followed the link eventually getting to the ID proof on the Gov website. Had an issue with my camera reading the passport chip but eventually got a positive ID response. I was then redirected back to the Veterans website which told me that my ID had not been confirmed. So I am now waiting for the paper version of the application. Fingers crossed I will get the paper work early in the new year.