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Streetlights and Shadows; Searching for the Keys to Adaptive Decision Making' G Klein
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A comprehensive view of human behaviour in both normal and complex situations; two views, yet both and all in-between are required simultaneously like Safety-I and Safety-II.
Making Decisions; procedures, bias, intuition, error, experts.
Making Sense of situations; feedback, connecting dots, training, computer aiding.
Adapting; risk management, unlearning, cognition, mental illusion.
Systems Thinking.
Streetlights representing SOP's, to which we are drawn like moths expecting illuminated normalcy, whereas real operations take place in the Shadows, amongst the complexities of modern life.
This book provokes many thoughts and poses unanswerable questions.
Does complexity increase as we achieve greater levels of safety ?
A valuable resource for an evolving industry which should trigger a change in the way we think about safety; The New View, Resilience, …
Book review -
https://direct.mit.edu/books/book/23...or-the-Keys-to