Originally Posted by
T54A
SYD (and MEL) ATC would do well to send a team over to LHR/FRA/MUC to learn a bit. They make mountains out of mole hills and could be a lot more efficient.
AsA has recruited staff from all around the world. Over the past decade, SYD TWR has had ATCs on the roster who had previously worked in South Africa, New Zealand, Middle East, UK (eg LHR, LGW) and US (eg JFK, SFO). At no time did anyone sit down with them and ask them "what could we do better", or "here's a blank piece of paper, go for it" or hand them a green cap. Too many managers and ATCs with black caps, too many managers and ATCs with little or no interest in anything new or anything that involved them working harder or more creatively.