Originally Posted by
Uplinker
This LH crew were - or sounded - cocky and unprofessional, and used a swear word, which (understandably) got ATC's backs' up
Agree with 1201alarm, in my view they sounded entirely professional up to that transmission, which itself came after 40 minutes of poorly explained and un-updated delay. It wasn’t like they rocked up on frequency with that attitude to begin with, and the lack of updates on the delay was directly linked to that change in attitude. For the next point, that may or may not have led to a change in how ATC handled them, but it was so busy anyway it could have made no difference. We don’t know for sure.
Excellent summation otherwise.