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Old 1st Dec 2023, 18:33
  #751 (permalink)  
nguba
 
Join Date: Feb 2016
Location: London
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By BA's own admission, 75% of its delays are caused by its own internal issues - see slide 92 of the slide deck from IAG's Capital Markets Day linked below:

https://www.iairgroup.com/investors-...kets-day-2023/

There does seem be a concerted effort to improve operational performance at Heathrow, but BA is supertanker and things take time to turn around.
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