Originally Posted by
V-Jet
Qantas Flights stalled
Syd Telegraph 24/11/23
New Qanats CEO Vanessa Hudson has been accused of failing to live up to her promise to eliminate poor customer service, as flight cancellations continue on Australia's most important business routes.
On-time performance data released this week showed 47 flights were cancelled by Qantas on Canberra-Sydney in October, or 10.1 per cent of flights. Only Melbourne-Sydney fared worse with 111 flight cancellation by Qantas in the month, or 12.1 per cent of services.
The results were not isolated to October, with an average of 50 flights a month cancelled by Qantas on Canberra-Sydney since February. In contrast, Virgin Australia scrapped an average of 10 flights a month on the route, a cancellation rate of around 4 per cent.
I don't know if I'd be categorising Sydney - Canberra as a business route, leave alone an important one.
That city pair is ridiculously over-serviced though for its passenger volumes. With only about 53,000 passenger movements a month (which is not even in the top 20 busiest routes by passenger numbers) CBR gets around 650 return flights a month. Form your own views as to why it might get that ridiculous level of service.