Qantas Flights stalled
Syd Telegraph 24/11/23
New Qanats CEO Vanessa Hudson has been accused of failing to live up to her promise to eliminate poor customer service, as flight cancellations continue on Australia's most important business routes.
On-time performance data released this week showed 47 flights were cancelled by Qantas on Canberra-Sydney in October, or 10.1 per cent of flights. Only Melbourne-Sydney fared worse with 111 flight cancellation by Qantas in the month, or 12.1 per cent of services.
The results were not isolated to October, with an average of 50 flights a month cancelled by Qantas on Canberra-Sydney since February. In contrast, Virgin Australia scrapped an average of 10 flights a month on the route, a cancellation rate of around 4 per cent.