I only saw Mr Spake on the 'reality' show. The best aspect of him was that he put the pax first. This was obvious in everything he did. Some may not have liked his flambouyant personality but he wanted the customer to be king - as we were urged many years ago!!
I would hazard a guess that corporate life did not suit as he (possibly) did not put the company first. I was raised on the old fashioned line:
- Look after the customer
- The customer will look after the company
- The company will look after you
How very 1960s ...