Tried everything Gonzo….my back stop is the Section 75 action….American Express are very ‘on side’….the
process is underway…..hopefully to a satisfactory conclusion….I have been advised that their decision will be 4 January….fingers crossed. I appalls me just how arrogant and intransigent the UK national carrier is…..I would have expected this from a LCC, but not from a so called ‘reputable’ airline.
It’s put me off BA for life…