PPRuNe Forums - View Single Post - Fallout from NATS system failure
View Single Post
Old 10th Nov 2023, 21:14
  #4 (permalink)  
The Dragon Rapide
 
Join Date: Feb 2019
Location: London
Posts: 5
Likes: 0
Received 0 Likes on 0 Posts
Originally Posted by Andrewgr2
Why only £60 compensation from your insurers?
Why was I offered only £60 compensation after the holiday I paid over £2450 was scrubbed?

A very good question, one which I have asked the broker…’Good to Go Insurance.com’ and the underwriter, Red Sands Insurance, in Gibraltar….and, you guessed it, no answer.

I took ‘Gold Level’ cover…..which I thought would give me the top cover….but no, it’s all a gigantic fraud. I have taken my case to the financial ombudsman, but they say they are unable to help.

So now I am biting the bullet, and taking British Airway Holidays to court.

They were quite happy to take over £2450 when we booked our flight, but not so happy to refund the money when they failed to deliver….😡

This has really put me off flying anywhere. I could have got a train from London to San Sebastián, there are ten train services per day from St. Pancras…..who needs the stress and crap that comes with this?

I put a pox on you, British Airways…..😡
The Dragon Rapide is offline