Despite all the "wind and fury", the customers are not taking their business elsewhere, and the shareholders en masse are not selling their shares in disgust. Their "moral outrage" is just that. "I'm disgusted (until I actually have to do something concrete to demonstrate it)". Underneath, it's business as usual.
One investor demanded to know if any of the people on stage had travelled economy class on an international Qantas flight in the past year.
It'd be a pretty safe bet that the investors who actually turn up at a QF AGM hadn't either.