I’ve not looked at this long but in my experience pay rises are a consequence of being pissed off. You’re angry, you want more money to compensate. Inversely - people do more for less if they are happy. As they were in fu7k tons in the ‘Pre Dixon’ era.
If I were able to make a point at a public platform I’d pick a couple of particular issues (and as we all know there are lots of them) that cause a problem.
Maybe preface it by saying ‘You’re going to expect me to ask for money - because in your world that solves all your problems. I’m more down to earth and rather than money, I’d like a solution to THIS problem. Customers I feel responsible for were frothing angry at xxx and I did xxx to try to help them. This is what I see as solution - how can you help me do my job by fixing this NOW….’