Originally Posted by
SOPS
She was a big part of it all. Does she really think so we are stupid to believe this is all news to her ? She really needs to follow Joyce out the door.
Love the part about 'frontline teams'.
Havent they got rid of all of them & told everybody to check in on line or deal with a self serve kiosk in the terminal.
She has supported Joyce & has publicly praised him so as you say, she needs to go.
The 2 of them are equally as bad as each other, all the words mean bit fat zero.
The employees & the customers are sick of their lies & excuses, what part of that doesnt she understand.