Originally Posted by
Saintly
Lots and lots of people are unhappy with Qantas yet they still fly with them. Why?
Remember those who complain on social media are only a small loud fringe of society. Most people get on a plane from A to B and get off without feeling too aggrieved, and I’d say that’s true of all airlines, even low cost carriers.
The media was picking up on everything QF related they could spin as a negative. Even regular occurrences like a passenger getting downgraded due to a paxing crew member needing to travel, something which happens every day, was blown out of proportion as an ‘utter disgrace’ because the media decided to blow it out of proportion.