Originally Posted by
SandyPalms
So, in the last 2 weeks (in fact its been a long road to get here, but only has it been acknowledged in the last 2 weeks) Qantas' management have exposed the company to potentially in excess of 1B dollars in fines and compensation, and that doesn't even begin the put a figure on the cost of the brand damage. Well done dickheads.
This train wreck has been going on for years, the front line staff knew it but no one listened and then the Swiss cheese model came out and the holes all lined up. It couldn’t have happened to a greater bunch of …..