Originally Posted by
BFSGrad
Sitting in the left seat, right where you’d expect him (or her) to be. I suspect that this was not the captain’s decision. He/she had to be aware of the empty cargo holds. Likely the captain discussed situation with ops and was directed to fly the route with no mention to pax of the baggage snafu, thus banking the route revenue.
As for the spokesman statement about not confirming whether pax were informed, I’d say pax standing in front of an empty baggage carousel for 2 hrs is credible confirmation.
Exactly why the profession is losing community standing.
Many happy to take credit for the entire ship in good days - but not when thing go pear shape.
The captain is responsible - just as the captain has ultimate responsibility.