Isn't that a great example of someone who did force change from the outside?
And what is the AAT for, if not to seek review of administrative decisions of bureaucrats? Sometimes the AAT finds that CASA made the correct and preferable decision. Sometimes the AAT finds otherwise.
Isn't going to the AAT working within the system? The right to go to and the process for going to the AAT was all explained to Clarke in the letter CASA sent to him, explaining its refusal decision.