WHBM - I was cancelled out of LCY an hour before departure about two weeks ago - weather was good in London and at destination. Had a similiar set of emails/text messages. Tried to phone customer service but got a "we have too many calls right now so we cannot answer you, goodbye". Rebooked myself using app onto a flight earlier than that offered by email. I put in an EU261 claim a day after expected arrival time... had an email agreeing to pay £220 within a week.
Last edited by davidjohnson6; 27th Aug 2023 at 20:44.