Sad but true Lamina.
More than once, I have suspected that the practice of keeping staff disgruntled and departments at each others' throats is more of a stratergy than a symptom of incompetence and malice.
I really do believe that the management has a pathological fear of what the workforce is capable of if it just stuck together.
Then I think of the single brain-celled organisms that like to think of themselves as the duty controllers and line managers. Its hard to imagine them understanding and executing such a devious strategy, any strategy for that matter.
My final conclusion therefore is that they are just reeping the unexpected benefit of incompetent management who's main task is to hide their true incompetence via dishonesty. Neither high nor mid management want to rock their own personal gravy boat.
I have always wondered what bmi was capable of once the layers of stale wallpaper were removed.