Paying lip service to safety??
The NTSB advocate wider adoption of SMS in the US (i.e. beyond airlines) but the effectiveness of this operator’s SMS was barely probed in interview and not analysed by investigators. Of concern is the description of the SMS being a software product, the low level of reporting and the apparent lack of integration into actual management practices. Unless safety investigators look deeper into the performance and effectiveness of SMS and highlight improvement opportunities, then many organisations are likely to have a false sense of security until their own accident.