Originally Posted by
SWBKCB
Damned if they do, damned if they don't...
In my view there are two very different types of passenger. First the package customer for whom the tour operator is responsible for everything, probably including the wiping of bottoms, from the second the flight leaves UK to when it lands back. Cancel those bookings, the corporate risk is too great. Then there are Janet and John who live on Rhodes and have come to UK for whatever reason using Jet2 the airpine. Why Cancel their booking? The aircraft is flying, crew being paid, and the airline's liability doesn't extend beyond Rhodes Airport. What is the problem with honouring that booking?