It’s a horrific cycle and a poor way to operate. Thus damaging the reputation of the Airport, the ground handling teams, not to mention staff welfare and morale. Those that do come to work then get abuse from understandably irate passengers.
I’ve never known the Aviation industry to be this bad. Above is a daily occurrence, and that’s actually one of the better days.
Sounds like my time in Servisair at Manchester 40 years ago, and I bet there aren't the number of 'assistance' passengers we used to get off a Wardair (usually double figures, think the record was over 30...).
Made loads on overtime
