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No care.
No compassion.
Staff that seem almost hostile to the patrons that support their employment.
If this is your attitude you have no business being in a service industry. You might also need professional help.
If one of my staff treated anyone like that, let alone someone with a disability travelling with a child, they'd receive a formal warning and remedial training - and if it happened again they'd be fired.[/QUOTE]
The problem I suspect with your assertion is that retraining would result in the exact same result.