Mate it’s not Jetstar, it’s the new woke Australia who don’t give a Continental about anyone but themselves.
service standards across the board have gone and Jetstar is a reflection of that. My son flew BNE-SYD on VA last weekend and all but ignored at the gate and onboard when he tried to order his snack. No big deal but where is the service? I forget they switched his flight at the last minute after I drove to the airport