.......Who was 60 plus..... the pax or the crew? Maybe CC with that attitude have been at it a bit too long? If she/he was in our company, and the pax lodged a complaint, he/she would have been sacked.
Remember, even if they're a little annoying and inconvenient, they are still worthy of your courtesy, and they DO pay your salary!!! If you think otherwise then you REALLY have been at it too long.
