Originally Posted by
Blakedean
Happened me at the weekend, few nights away with my other half booked by an online travel agent. Out with Ryanair, return with Aer Lingus. Got an Email from EI, the travel agent & another from the travel agent confirming the FR flight, I did find unusual there was no direct email from Ryanair.
Half an hour later I received another email from Ryanair via the Travel agent saying they blocked the booking as it was done by a ‘third-party travel agent’ with no commercial partnership with Ryanair. Email gave two links to verify the booking on the Ryanair website. So either Ryanair haven’t notified your travel agent or the agent hasn’t informed you.
Thanks for the info.
I will contact our travel agency in work. I only have received an email from them with the itinerary, and of course Ryanair doesn’t recognise the reservation on both their website and app.
It’s only Ryanair this happens with, as far as my company’s experience is concerned with booking flights either for leisure or business via our online agent.