PPRuNe Forums - View Single Post - United CEO Apologizes for Flying Private While Customers Were Stranded
Old 4th Jul 2023, 20:33
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tdracer
 
Join Date: Jul 2013
Location: Everett, WA
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Originally Posted by Climb150
Are you saying that when the going gets tough at United, the CEO has to take charge personally?

Doesn't he have a whole bunch of very experienced upper management to handle the situation?

So Kirby is either a control freak or United has incompetent management. Which is it?
That fact that things were going into meltdown means the upper management wasn't getting the job done. If nothing else, the CEO needs to see why things are not working so they can implement the sort of changes necessary so it doesn't happen again.
Why even have a CEO if he's going to go completely hand-off when things go south?
Would you want a president or Prime Minister who - when the country was in crisis - went on vacation and told his higher ups to just "handle it"?
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