United CEO Apologizes for Flying Private While Customers Were Stranded
United Airlines Holdings Inc. canceled 751 flights on Wednesday, more than any other airline, and its hub airport in Denver was among the
hardest hit.
So when it emerged that United’s Chief Executive Officer Scott Kirby was able to bypass the congestion by taking a private jet to Denver from Teterboro Airport that day, the executive issued a swift apology.
“Taking a private jet was the wrong decision because it was insensitive to our customers who were waiting to get home,” Kirby said in an emailed statement late Friday. “I sincerely apologize to our customers and our team members who have been working around-the-clock for several days — often through severe weather — to take care of our customers.”
https://www.bloomberg.com/news/artic...-were-stranded
