I’m not sure what position Kevin holds but let me ask,
if it’s as easy as one specific appointment in each location is employed by the AOC holder, why not put that to Glen at the time?
also I notice in Glens writings above he says “to the satisfaction of a CASA employee”, I understood they approved Glens operation at a late stage and then rescinded the approval within 24 hours. Possibly after the meeting with CASA, Glen and his accountant.
I still believe this will only be settled by the courts. I also believe your endeavours to extract details from CASA will help in your preparations for that. You will have to meet with Pip and CASA though otherwise they will argue you did not have good faith. Just don’t agree to anything unless you’re entirely satisfied with their outcome.