Northwest Airline: What I like most about the picture is the bloke turned around with a look of "What is that ghastly noise and how do we get her to stop?"
I think the story of Mr Mars is brilliant, thanks for posting. As it happens, I was visiting the City of London yesterday and thus many memories of my time working there in an American bank. Not many managers led from the front. There was a fair amount of horse whipping from the back. Fortunately, my own manager, an American, was great and we got on very well.
In my present field - related to funerals - I see the same poor managers as in all the rest of working life. A few good ones.