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Old 2nd Jun 2023, 16:14
  #1166 (permalink)  
simonwa
 
Join Date: Feb 2004
Location: Newcastle-upon-Tyne
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https://www.edinburghlive.co.uk/news...plane-27028590

My work colleague was on this flight. The flight was delayed first by an intoxicated woman saying she had lost her passport. It went out to runway and then came back to the terminal first to refuel as it missed the slot. Then the plane departed but returned due to being overweight with fuel.

My work colleague had to wait all night in the terminal as TUI claimed no hotels available. They were then sent home as they were due to go on a cruise and TUI said they were unable to get them to the cruise ship as it had left already. There were only two Swissport reps at the airport who did not have a clue what they were doing and how to handle the situation. Edinburgh airport managers actually pleaded with them to complain to TUI as the airport is fed up with the airline and the issues already this summer.

to make matters worse, the plane later departed a few hours after landing back to Aberdeen, perfectly serviceable.

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