Under-16 on adult ticket: APD refund?
A friend has booked a flight with BA for herself, a sixteen year old and a fifteen year old. Unfortunately she bought three adult tickets - so paid £87 APD for the fifteen year old, unnecessarily. I phoned BA and after a few attempts to explain the problem was told there was no way to convert the ticket and get APD refunded. Does that sound right? Or was I just being flanneled? I can imagine the systems not making any sort of allowance for this situation - although it's rather annoying that it doesn't flag it up when the dates-of-birth (which is on the booking) don't match the price paid.
I guess at the end of the day BA get to pocket the money.