Originally Posted by
Captn Rex Havack
I'm wondering about all the talk of returning QF to the good days of the past, resurrecting the great airline, undoing all of Alan's nasty work. Are we talking from the passenger's perspective or the employees? Is the travelling punter's trans pacific experience much different now to, say 1992? Or is it just a lot of pissed off employees wanting the old days back? Genuine question.
Qantas today is nothing like Qantas of days gone by.
On time performance is abysmal. Hidden by statistics.
Service quality is atrocious. Miserable underpaid front line staff, less of them, (no service desk at most airports) in economy the pax get thrown a biscuit or a “gay pride cookie”. Gone are the days of hot meals in economy, choice of drinks and I do mean choice.
Work experience kids running ground handling services.
One aircraft was pushed back twice in one day with the park brake on. I bet that happens regularly, how many reports can one man submit?
always late, bags lost, not enough staff rostered on.
That’s a few items. I will leave maintenance for another post.