Not a fan of a paid service, 'our survey' - when between which dates?
Everyone knows they HAD issues but the big question is have they learned and made things better?
I have looked at shedules for the last couple of months and things do appear alot better, they have suffered from the same problems as most with issues with French ATC and German airports, even resheduling a whole airports program to another airport and contracting in a Titan 321NEO.
Let's wait for the CAA report, if they are not making amends fair enough, if they are let's stop this lazy journalism.