we are unable to assist further with this matter.
That is because CASA has been set up at arms length from Government. It was done this way to shield the Government of the day from any liability for air accidents; We have an independent Reserve Bank for exactly the same reason; to shield the Government from peoples rage over interest rate increases. The Minister has only marginal involvement through her statement of expectations.
It's called a Faustian Bargain*
Successive Governments are protected from aviation liability by CASA in return for allowing CASA to rape the aviation industry at will.
I hope Glen Buckley makes a full recovery. He says, I think, that he is currently in a psychiatric ward courtesy of CASA. This apparently also explains the non appearance of AOPAs Tuesday youtube broadcast.
*Faustian bargain," a deal with the devil trading a soul for diabolical powers; eg. eternal youth.